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elopez17
#1 Posted : Friday, November 27, 2009 8:13:15 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Since update I have this "Failed to connect to server" unable to update or anything else
Developer
#2 Posted : Friday, November 27, 2009 8:49:55 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
When you were installing or running the new version, did you ever encounter any firewall or antivirus prompt to limit its connectivity to the Internet?

Try to uninstall the program from the control panel and install the other version (if you are using non-win7 version, you can try the win7 version or vice versa).
Remember to let it bypass any firewall.
elopez17
#3 Posted : Friday, November 27, 2009 9:10:40 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
I have win-7 program was working OK (5.8.0.0) until new one 5.9.0.0) no messages from virus program or firewall, added to firewall program to see if that was the case but no respond, will re-install program and uninstall using windows, will let you know

THX for respond
Developer
#4 Posted : Friday, November 27, 2009 9:24:27 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
Also, you should check if your IE can connect to the website http://www.readontech.com
elopez17
#5 Posted : Friday, November 27, 2009 9:33:16 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Still the same "failed to connect to server"

Yes IE connect to the website http://www.readontech.com

rechecked firewall program is to be allow home and public
elopez17
#6 Posted : Friday, November 27, 2009 10:34:45 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Due that I have several HD in my computer I have several backup image of my OS windows 7 for that reason I can play with installing and uninstalling programs in case of a issues, I can go back to previous settings.

With this windows restore wont work

The problem is Avira AntiVir Premium V9.0.0.448 what it make it fail I don't know, when installing program would not issue warning for
Readon Player so you believe is OK but is not.

Like I said this is for me, I don't know if anybody have the same problem with this Virus program, this is one of the best in the market

THX
Developer
#7 Posted : Saturday, November 28, 2009 6:39:30 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
Seriously I do not know what is the cause.
I will be coming up with a diagnostic program for you and people who will be reporting similar problem to find out where exactly goes wrong.
Give me one more day to come up with this program.
elopez17
#8 Posted : Saturday, November 28, 2009 7:41:41 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Hi!
and good morning for me I do not know for you LoL!

Sure, that is what we are here for, try to make this work
Developer
#9 Posted : Sunday, November 29, 2009 5:51:21 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
Can you download http://readonplayer.com/plugin/diagnostic.zip and run the diagnostic software and reply me with the test result?
elopez17
#10 Posted : Sunday, November 29, 2009 6:17:34 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Test results

Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Starting second round testing
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Testing partial download of VLC plugin... Passed
Tests Completed

This will not help now because I went back to pevious setting
letter during the day I will install Avira AntiVir Premium again and run the program

thanks
Developer
#11 Posted : Sunday, November 29, 2009 7:10:52 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
>>This will not help now because I went back to pevious setting
letter during the day I will install Avira AntiVir Premium again and run the program

Do you mean that 5.9.0.0 works after restoring to an earlier settings?
elopez17
#12 Posted : Sunday, November 29, 2009 11:57:07 PM
Rank: Newbie

Groups: Registered

Joined: 9/28/2009
Posts: 9
Location: elopez17
Hello again

Yes
Geoff B
#13 Posted : Monday, December 07, 2009 11:48:19 PM
Rank: Newbie

Groups: Registered

Joined: 12/7/2009
Posts: 1
Location: Sioux Falls South Dakota USA
December 7th 2009....still getting Failed to Connect to Server on version 5.9.0.0 Readon Movie Player for VLC Plugin.
Emailed Developer as follows:

Sir:
This is the message that I get after installing the version 5.9.0.0 Readon Movie Player and run the diagnostic. I have tried everything to get the VLC Plugin installed but it will not connect to the server and when you click the link....mirror.ibeyondl (or whatever it is) I get an error telling me it is a broken link. HELP. I LOVE THIS PROGRAM.
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Starting second round testing
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Testing partial download of VLC plugin... errorThe remote name could not be resolved: 'mirror.beyondi.org'
Tests Completed


Geoff

geoffsd@vzw.blackberry.net


john
#14 Posted : Monday, December 14, 2009 8:01:39 AM
Rank: Newbie

Groups: Registered

Joined: 12/14/2009
Posts: 1
Location: Chilliwack
Hey,
I have an internet connection which needs a username and password to access at all times.
Any idea how I can get this program to prompt me for it?
malliarisn
#15 Posted : Wednesday, January 06, 2010 1:47:28 AM
Rank: Newbie

Groups: Registered

Joined: 1/6/2010
Posts: 2
I can not also have updates or check live sports. I can not even visit Readontech.com.
I have also this message when checking for errors: Checking channel lists Database versions... errorThe operation has timed out

Pls help!!!
Developer
#16 Posted : Friday, January 08, 2010 7:40:34 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
malliarisn wrote:
I can not also have updates or check live sports. I can not even visit Readontech.com.
I have also this message when checking for errors: Checking channel lists Database versions... errorThe operation has timed out

Pls help!!!


can you access to http://95.211.0.137
if you know how to open the command prompt (just type "cmd" in run), please help me to key in
"nslookup readontech.com" (without the ")
and
"ping 95.211.0.137"

tell me what message you see
Developer
#17 Posted : Friday, January 08, 2010 7:43:16 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
john wrote:
Hey,
I have an internet connection which needs a username and password to access at all times.
Any idea how I can get this program to prompt me for it?



um... how does your internet connection work? Sorry but from my understanding of your words, you seems to be telling me that each time you try to access to the internet (like opening a website), you need to key in some password and a username.
Developer
#18 Posted : Friday, January 08, 2010 7:48:54 PM
Rank: Advanced Member

Groups: Registered, Moderator

Joined: 7/26/2009
Posts: 192
Geoff B wrote:
December 7th 2009....still getting Failed to Connect to Server on version 5.9.0.0 Readon Movie Player for VLC Plugin.
Emailed Developer as follows:

Sir:
This is the message that I get after installing the version 5.9.0.0 Readon Movie Player and run the diagnostic. I have tried everything to get the VLC Plugin installed but it will not connect to the server and when you click the link....mirror.ibeyondl (or whatever it is) I get an error telling me it is a broken link. HELP. I LOVE THIS PROGRAM.
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Starting second round testing
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Plugins versions... Passed
Testing partial download of VLC plugin... errorThe remote name could not be resolved: 'mirror.beyondi.org'
Tests Completed


Geoff

geoffsd@vzw.blackberry.net




seems like either your are having blocked access to mirror.beyondi.org
When installation for VLC fails, a message will appear to help you to install VLC manually.

you have to manually install vlc then.
goto http://www.videolan.org/vlc/download-windows.html and download vlc version 1.0.3 for windows (Windows zip or 7zip packages (No installer needed)).
follow the instructions for a manual installation.
anni
#19 Posted : Sunday, January 10, 2010 4:38:47 PM
Rank: Newbie

Groups: Registered

Joined: 1/10/2010
Posts: 1
Developer wrote:
malliarisn wrote:
I can not also have updates or check live sports. I can not even visit Readontech.com.
I have also this message when checking for errors: Checking channel lists Database versions... errorThe operation has timed out

Pls help!!!


can you access to http://95.211.0.137
if you know how to open the command prompt (just type "cmd" in run), please help me to key in
"nslookup readontech.com" (without the ")
and
"ping 95.211.0.137"

tell me what message you see

Hi!
I have same problem as above!
I did as you suggested and i did "nslookup readontech.com" and got the answer, but when I ping 95.211.0.137 - I get
"destination host unreachable" message?
I do not have any programs in list.
plugins work Ok
3rd party TV/radio work ok
how to obtain a channel list?
jiw
#20 Posted : Saturday, February 06, 2010 10:15:43 AM
Rank: Newbie

Groups: Registered

Joined: 2/6/2010
Posts: 1
Location: canada
Hi to every one,
I am new in this forum, and I have same problems like you.
I am running Vista 64, behind router, Readon v.6, kaspersky int. sec. 2009. , VLC 1.0.5, Adobe Flash Player 10, fire wall open.
Update is working, TV and Radio is working, Movies on Demand work so - so, but with slow loading, and stopping every five minutes.
VLC recording, and playing are not working. Here is my diagnostic:

Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Pluging versions... Passed
Starting second round testing
Connecting to Google... Passed
Checking channel lists Database versions... Passed
Checking Pluging versions... Passed
Testing partial download of VLC plugin... errorThe remote server returned an error: (404) Not Found.
Tests Completed

On Internet I fined some info, but I am not so knowledgeable with this. Can somebody look at this page, an see if this is our problem with VLC.

http://support.microsoft.../927672/en-us#appliesto

One more thing. How you install VLC plugin in this Readon porgram? Is the installation of VLC program in your computer all what you need?
Regards
jiw
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